Shipping & Returns

 

1. Shipping Information:

We currently offer shipping within the Netherlands and selected international destinations.
Shipping costs are calculated during the checkout process and will be displayed before payment.

 

2. Processing Time:

Orders are processed within 1-3 business days of receipt, excluding weekends and holidays.
Custom orders or personalized items may require additional processing time.

 

3. Shipping Methods:

We use reputable carriers to ensure the safe and timely delivery of your order.
Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.

 

4. International Shipping:

International customers are responsible for any customs fees, taxes, or import duties associated with their order.
Delivery times for international orders may vary based on the destination.

 

5. Returns & Exchanges:

We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 14 days of receiving your order.
Items must be returned in their original condition, unused, and with all tags attached.
The customer is responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

 

6. Refunds:

Refunds will be processed within 7 business days after receiving the returned items.
The refund will be issued to the original payment method used for the purchase.

 

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.
We will arrange for a replacement or refund as appropriate.

 

8. Cancellations:

Cancellations are accepted if the order has not been shipped. Once the order is shipped, the standard return policy applies.

 

9. Contact Us:

If you have any questions or concerns about your order, shipping, or returns, please contact us at info@jahmission.com.

 

10. Changes to the Policy:

Jahmission reserves the right to modify this Shipping & Returns Policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase with Jahmission, you agree to the terms outlined in our Shipping & Returns Policy. Thank you for choosing Jahmission!

 

info@jahmission.com